Frequently Asked Questions

  • How often should I schedule HVAC maintenance?

    Schedule HVAC maintenance twice yearly—spring for cooling systems and fall for heating systems. Regular tune-ups extend equipment life, improve efficiency, and prevent costly breakdowns during peak seasons.
  • What causes my AC to freeze up?

    AC freeze-ups typically result from restricted airflow due to dirty filters, blocked vents, or low refrigerant levels. Turn off the system immediately and contact our technicians for proper diagnosis.
  • When should I replace my water heater?

    Replace water heaters after 8-12 years or when you notice reduced hot water, rusty water, or frequent repairs. Our technicians evaluate efficiency and recommend timing based on performance.
  • Why is my furnace making strange noises?

    Furnace noises often indicate loose parts, worn belts, or ignition issues. Grinding, banging, or squealing sounds require immediate attention to prevent further damage and ensure safe operation.
  • How do I improve my home's indoor air quality?

    Install whole-house air purifiers, upgrade to high-efficiency filters, and maintain proper humidity levels. Our indoor air quality testing identifies specific contaminants and recommends targeted solutions.
  • What factors affect HVAC system installation costs?

    System size, efficiency ratings, ductwork modifications, and installation complexity determine costs. We perform load calculations and provide upfront estimates with no hidden charges or surprises.
  • Can I repair my own plumbing leaks?

    Minor faucet drips may be DIY-friendly, but pipe leaks require professional repair. Hidden water damage spreads quickly, making immediate expert assessment crucial for protecting your property.
  • How long do HVAC systems typically last?

    Well-maintained systems last 15-20 years with proper care. Regular maintenance, filter changes, and prompt repairs maximize lifespan while maintaining efficiency and comfort performance.
  • What's included in your emergency services?

    Our 24/7 emergency service covers heating failures, AC breakdowns, water leaks, and clogged drains. We respond quickly with fully-stocked vehicles to restore comfort and prevent property damage.
  • Do you offer financing for system replacements?

    Yes, we provide promotional financing through Synchrony for qualifying customers. Convenient monthly payments and fast credit decisions make system upgrades affordable with flexible payment options.